Connect to your customers' Intercom accounts

Setup Guide

You can create your Intercom app in the Intercom Developer Hub.

You'll need the following information to set up your Intercom App with Konnect:

  • Client ID

  • Client Secret


Create an Intercom app

  1. In the Intercom Developer Hub go to the Your Apps section

  2. Click on the New App button and name your app

  3. Select Public App type and then click Save

Configure your Intercom app

  1. Go to your App Details page and navigate to Configure > Authentication

  2. Click the Edit button and check the box under the OAuth section titled Use OAuth

  3. Click on the Add Redirect URL button and add the Konnect OAuth Redirect URL:

  4. Navigate to Configure > Basic Information and note the Client ID and Client Secret for later

  5. Add any permissions you will need for your integration in the Authentication section

Note: Intercome requires you to submit your app for approval before you can connect to your customers' accounts. It will let you test on your own account to start

Add your Intercom app to Konnect

Get the following information from your Intercom App

  • Client ID

  • Client Secret

Login to your Kolla admin portal and go to Connectors. Click on "Add New Connector" and select Intercom from the list of available connectors.

Input all the data from the previous steps and click "Create"

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